Refund Policy
Last updated: September 9, 2026
StratTrade provides digital software licenses and subscription-based access to its software.
All sales are considered final once the software has been downloaded or the purchased license has been activated.
Refunds are not provided for change of mind, failure to use the software, or after a license has been successfully delivered and activated.
A refund may be considered only in the following cases:
• Duplicate payment for the same order.
• Failure to deliver the purchased license or provide access to the software.
• A refund is required under applicable consumer protection law.
For subscriptions, cancellation stops future renewal charges. Payments that have already been processed are non-refundable except in the circumstances listed above or where required by applicable law.
Before purchasing, customers are responsible for reviewing the product description, system requirements, features, pricing, and license terms.
If you believe you qualify for a refund, please contact us through the StratTrade support ticket system and include your order number and relevant details.
StratTrade reserves the right to review refund requests for eligibility and to prevent fraud or abuse, subject to applicable law.